Probiotic-Foods blog
Emotions and feelings; a step forward in probiotics positioning
by Martin Macouzet, Ph. D. on 01/09/13
Considering the worldwide tightening
of health claim regulation policies, the emotion-based-positioning approach comes
forward as a suitable strategy applicable to probiotic products.
Defining the positioning strategy and
goal is a delicate task that requires a good deal of intuition and
multidisciplinary teamwork. Positioning is especially critical and delicate in
the case of probiotic food products, given the nature of the potential health
benefits. Since food products are not medicines, the benefits attributed to
probiotics in foods will generally be subtle. The associated image should
therefore also be subtle and compatible with the scope of the intended
benefits. While scientific evidence supporting the different benefits imparted
by probiotics can be used in the positioning strategy, the nature of the health
benefits makes it advisable not to over-emphasize this cognitive aspect, but
rather to incorporate affective elements based on emotions or feelings
associated with the expected benefit.
Appropriate positioning is essential
for determining the success of a new probiotic product. However, due to its
soft nature, this concept is often neglected until the final steps of product
development, incorporated as final
adjustments to product characteristics. In the case of
probiotic-containing products, this is a big mistake to be avoided at all
costs. Positioning should be defined and clearly stated right from the
beginning, making sure that everyone in the product development team has the
same understanding, since it will guide development as well as influence and
limit choices regarding formulation, packaging, validation and marketing
strategy, among others.
It is often said that times of crisis
are times of opportunities. If the health claims policies ere giving you a
headache, then it is time to adjust your positioning strategy. This might make
all the difference!
Reference:
Macouzet,
M. 2012. Alternatives
for communicating the health benefits of probiotics. Probiotic Intelligentsia 1(2):15-27
Macouzet, M
(2012). Critical
aspects of developing novel food products with probiotics. Probiotic Intelligentsia 1(1):1-12
Bypassing health claims regulation, a growing temptation for probiotics marketers
by Martin Macouzet, Ph. D. on 12/04/12
Given the difficulties associated
with the approval of health claims, certain companies have found a way to imply
a health benefit without having to pass through the approval process. Although
the original intention of these companies might not have been to deceive
consumers, the implicit evocation of the health benefit could actually mislead
certain consumers even more. Once considered original and ingenious, some of these
approaches are now frowned upon and therefore not recommended as ethical means
of communicating potential health benefits.
At the Institute for the Development
of Probiotic Food Products, we have identified some of these controversial
measures and we have analysed its pertinence. Among the typical examples of
these tactics is the renaming of probiotic strains to give them suggestive Latinised
names (discussed in a previous post). Another classical example is challenging
consumers to demonstrate an undetermined health effect, such as the “try it for
two weeks and get your money back if you don’t feel the change”, which is misleading
if not accompanied with a clear health claim statement.
Evocation of a potential health
benefit through the use of images is one of the most widely used and delicate tactics
with the potential of bypassing health claims. Indeed, pictures and graphics
can convey a health benefit message as well as and often better than any
written claim. However, without the accompanying claim in direct language, an
image may be misinterpreted by consumers.
International regulatory standards
clearly indicate that implying a health benefit through the use of images is to
be considered a health claim, however; the point at which an image becomes
effective is very subjective and therefore difficult to regulate and control.
While written claims can be controlled through authorisation of exact wording
on labels and advertising, the possibilities for images are infinite and any
subtle evocation of the intended health benefit could easily be introduced into
marketing campaigns. Regrettably, evocation of health claims through images is
now omnipresent in the functional food market, and its negative consequences
may be imminent.
These are just some of the
persuasive tactics that some have used and others are willing to adopt. For
those exploring the most suitable strategy, I have a recommendation: avoid temptation!
There are legitimate approaches to communicate health benefits to consumers
even without having an authorized health claim.
Reference: Macouzet, M. 2012. Alternatives for communicating the health benefits of probiotics. Probiotic Intelligentsia 1(2):15-27
Health communication, a must for probiotic food products
by Martin Macouzet, Ph. D. on 11/19/12
Producing a
probiotic product will be of interest to a food company only if it allows the
application of premium prices or translates into a substantial increase in
market share. On the other hand, consumers will opt for the product only when
motivated by the expectation of health benefits. A minimal condition for a
brand to meet with success in the market is making the consumer aware of how he
or she might benefit from consuming the product and thereby convincing him or
her that the extra cost is justified.
Communication of the expected health benefits is generally done by the company through so-called “health claims”. The health claim is viewed as the most powerful marketing tool for functional food products, since it justifies the preference of the proposed consumption over traditional consumption. This tool appears to be more important in the case of probiotic products than for most other health-food ingredients. The reasons for this stem from factors such as lower consumer awareness and the plurality of the associated health benefits.
As observed by the Institute for the Development of Probiotic Food Products, there is much confusion among consumers, in particular with regard to multiple health benefits associated with probiotics, which appears to foster scepticism. Statistics showing a steady rise in probiotic awareness to the current levels of over 80% should be taken with extreme reserve. These data tend to mask the truth: people are getting familiar with the term “probiotics” but there is a prevalence of ignorance with increasing confusion and scepticism.
Conclusion: while the power of health claims is incontestable, the adoption of more effective communication strategies is necessary in the case of probiotic food products.
Reference:
Macouzet, M. 2012. Alternatives for communicating the health benefits of probiotics. Probiotic Intelligentsia 1(2):15-27
Third-party scientific and educational information; an emerging need for the industry of probiotics
by Martin Macouzet, Ph. D. on 10/29/12
The fact that communicating health
benefits is critical for developing the probiotic foods market has created a
sort of panic in companies that have limited means of obtaining approval for
health claims or otherwise conveying the desired message to the targeted
consumers. This has spurred the investigation of new avenues of communication.
A health claim is little more than a
stiff, consumer-unfriendly sentence that contributes very little to consumer
education. Probiotics industry associations have therefore attempted to pass
the pertinent information on to consumers through websites of their own creation.
The neutrality of the information thus offered is obviously questionable, as is
the validity of the strategy. To be acceptable, the information must come from
a truly third-party organization, which should be an independent reputable
institution devoted to the pursuit of knowledge.
It has been
shown that consumer demand for functional foods reacts positively to
health-related information. If the truth be known, health-related articles
cause the demand function to shift to the right, reflecting the will of
consumers to purchase more of the product at any reasonable price. In fact,
articles that popularize probiotics play essentially the same role as
conventional advertising. Interestingly, this approach is not only less
restrictive than advertisement, but the rate of decay of the consumer response
is not rapid.
The interested industry can thus ask
such a third-party institution to conduct an independent search and analysis of
the existing information on subjects such as probiotic strain properties,
biochemical mechanisms of action or clinical studies among others. The sponsor may specify the target population
segment in order to adjust the level of the information retrieved, but
regardless of what is paid for the service, the sponsor cannot influence or alter
the content of the generated document. For additional transparency, the initial
agreement should indicate that the report shall be published by the third party
organization or submitted for publication in a journal or newspaper, regardless
of the results.
Would the probiotics industry adapt
to this new reality? That is uncertain; however, it is unlikely that consumers will
wait long before turning their backs to companies sticking to the old
misleading practices. Therefore, insisting on the publication of questionable health
related information mounted by the company’s own marketing or technical staff
is ill advised.
Reference:
Macouzet, M. 2012. Alternatives for communicating the health benefits of probiotics. Probiotic Intelligentsia 1(2):15-27
The uncomfortable paradox about probiotics
by Martin Macouzet, Ph. D. on 10/22/12
Probiotics help livestock fatten up quickly, yet it is claimed they help you lose weight.
How could anything making farm animals grow fat be supposed to help people lose weight? Several people have asked us at the IDPF ( www.idpf-idap.com ). People are right at being concerned with this contradicting message, which have persuaded some of them to stop consuming probiotics.
To solve this question, let’s start understanding why probiotics are given to livestock. Farm animals are exposed to extremely stressing conditions that inevitably affect their health, thus their development. Feeding on highly concentrated nutrients, unnatural feeding intervals, use of antibiotics as growth promoters and reduced animal mobility, among other factors, have a serious detrimental effect on the friendly microbial populations living in the animal’s gastrointestinal (GI) tract. Therefore, farm animals are given probiotics in an effort to help them keep an appropriate equilibrium in their GI microorganisms and, as a consequence, the animals will be in better shape to convert feed into biomass (meat) more efficiently. Also, probiotics can make certain nutrients more available during the digestion process, allowing young animals to grow at a higher rate. In conclusion, animals gain weight faster when they are given probiotics because they grow healthier, if they also get fatter; that is not a consequence of probiotics but it would be induced by a high calorie diet and the forced lack of mobility.
In your case, probiotics might help you regulate your GI function and modulate your immune system response, therefore, they will help you remain healthy too, but that should not be translated into weight gain. In addition, several probiotic strains can help in weight control through different mechanisms depending on the needs of each person. Outstanding examples of probiotics that can be used for this purpose are those able to produce conjugated linoleic acid (CLA) in vivo, which can help converting adipose tissue into muscle mass.
If you eat a lot of those highly sweetened probiotic products currently found in the market and you are gaining weight, I would not be surprised but… would you put the blame on probiotics?
References
Macouzet, M; Lee, B.H; Robert, N. 2010. Genetic and structural
comparison of linoleate isomerases from selected food-grade bacteria.
J Appl Microbiol 109 :2128-2134.
Macouzet,
M. 2011. Probióticos; componente clave de la producción animal moderna. Claridades
Agropecuarias, Mexico, 217:29-36.
Macouzet, M. 2012. Alternatives for
communicating the health benefits of probiotics. Probiotic Intelligentsia
1(2):15-27
Scientific names vs trade names for probiotic strains
by Martin Macouzet, Ph. D. on 10/01/12
What is regarded as good marketing by many business people seems to be an unacceptable aberration for most scientists and a deceiving selling ploy for consumers’ associations. Who is right?
Several companies have trademarked particular probiotic strains giving them Latinized and hence scientific sounding names that suggest they are naturally associated with certain health benefits. Accordingly, we have witnessed the appearance of names such as Lactobacillus reuteri Protectis, L. reuteri Prodentis, L. casei defensis, Bifidus ProDigestis, Bifidus regularis or Bifidus digestivum among others.
Consumers are very confused about probiotics. They do not understand why so many health benefits are attributed to these organisms; why there are so many names for probiotics and why those names are so complicated and hard to pronounce. Allegedly, “re-baptising” probiotic strains with suggestive names could help consumers identifying them and associating them with the potential health benefit they are supposed to impart, thus contributing to consumer awareness and education. On the other hand, this approach is tantamount to making a health claim and consumers may be misled to believe that the trade name is the scientific name, which lends what may be underserved legitimacy to the implied claim. Moreover, this practice makes it more complicated for consumers and even for health practitioners to associate the “re-baptised” strains with what is reported in scientific or popularization literature.
These trade names have another function in some specific cases; i.e. masking certain species names that could apparently give a dissuasive impression to consumers. The classic example is Bifidobacterium animalis, which might supposedly be rejected thinking that it is “from” or “for” animals. Some consider this as a ridiculous excuse, but since scientific names are often associated with the original source of the microorganisms, some potential probiotics could eventually carry any of the following names: salivarius, vaginalis, fornicalis or faecalis among other names that are not precisely tempting.
What do you think? Should this practice be fomented or abolished?
Ref: Macouzet, M (2012). Alternatives for communicating the health benefits of probiotics.
Probiotic Intelligentsia 1(2):15-27, ISSN 1929-2503
Selección de las cepas a utilizar para un alimento probiótico
by Martin Macouzet, Ph. D. on 07/27/12
La selección
de las cepas microbianas que se pretenden adicionar al alimento es la decisión
más importante y delicada en el proceso de desarrollo de un alimento
probiótico. Es evidente que si concentramos nuestros esfuerzos en la obtención
de un producto que confiera efectivamente un efecto benéfico, debemos
asegurarnos de elegir cepas microbianas capaces de producir los beneficios
esperados. Por lo tanto, hay varios criterios que deben ser considerados para
elegir las cepas correctas, siendo los principales: la existencia de reportes
científicos que respalden la eficacia de la cepa, la aprobación por parte de
las autoridades competentes para adicionar esa cepa específica a los alimentos,
compatibilidad con la composición, proceso de manufactura y vida de anaquel
esperada del producto, resistencia al paso por el aparato digestivo, formatos disponibles y,
obviamente, el precio.
Dependiendo
del efecto benéfico buscado y de la región del aparato digestivo en la que el
microorganismo deba ejercer su efecto, la selección posible de probióticos
puede ser amplia o limitarse a un par de cepas. Aunque ya muchos investigadores
han insistido en esto, conviene enfatizar que no todos los probióticos ejercen
los mismos beneficios, aun si éstos tienen el mismo nombre científico, es
decir, la combinación de las dos palabras en latín que designan el género y la
especie del microorganismo. El hecho de que dos o más cepas bacterianas tengan
el mismo nombre científico indica que comparten ciertas características
fisiológicas y genéticas, pero no quiere decir que son idénticas o que son
capaces de ejercer los mismos beneficios.
Por
lo tanto, debemos asegurarnos que la cepa (designada por la combinación de
caracteres que siguen al nombre científico) corresponde a la misma que ha sido
reconocida como capaz de impartir el beneficio deseado.
Macouzet,
M. (2012). Aspectos críticos en el desarrollo de alimentos probióticos.
Probiotic Intelligentsia en español 1(1):1-13, ISSN 1929-3909
Est-il possible d’ajouter des probiotiques à n’importe quel aliment?
by Martin Macouzet, Ph. D. on 07/11/12
Il
y a deux aspects critiques qui doivent
être abordés avant de développer un aliment probiotique: les limitations techniques et la perception des consommateurs.
L’incorporation
de bactéries actives dans les aliments transformés est un défi majeur car,
traditionnellement, l’objectif principal de
la technologie des aliments était
l’élimination des bactéries présentes
dans l’aliment. Tuer la plupart des microorganismes et créer une
ambiance hostile aux microbes a été la base du développement des technologies
de transformation des aliments pendant plus d’un siècle. Maintenant, on veut
que les bactéries pathogènes et celles qui abîment les aliments soient mortes,
toutefois, on veut que les délicats probiotiques soient capables de survivre,
même s'ils ne sont pas dans leur environnement naturel. Bien qu’il s’agisse
d’une situation paradoxale, l’ajout de probiotiques aux aliments a été possible
avec un certain succès, mais il y a toujours plusieurs limitations. Dans la
majorité des cas, il est nécessaire de faire des ajustements aux procédés
d’élaboration et de distribution du produit. Il faut en tenir compte car il est
fort possible que les lignes de production et les réseaux de distribution
existants ne soient pas utiles si l’on veut produire une version probiotique
des produits élaborés par une entreprise.
En
ce qui concerne la perception qu’ont les consommateurs potentiels de produits
probiotiques, il faut savoir qu’ils ont une conscience orientée vers la santé
donc, ils auront tendance à acheter des produits qui reflètent une image santé.
En effet, l’addition de probiotiques à un produit qui n’a pas une bonne
réputation santé ne trompera personne. Dans ce cas, le produit serait plus cher
et il n’attirerait même pas l’attention des consommateurs habitués au produit
traditionnel. Plus encore, il doit y avoir une congruence entre le type de
produit et les bénéfices allégués. Par exemple, pas besoin d’un expert pour se
rendre compte de l’incompatibilité entre la prophylaxie dentaire et un caramel,
entre la réduction du taux de cholestérol et le fromage, entre l’abaissement de
la pression sanguine et les cornichons ou entre l’affaiblissement des réactions
allergiques et le beurre d’arachide. Cependant, il y a d’autres relations
inappropriées qui sont plus subtiles et qui sont captées d’une façon
inconsciente par le consommateur. Pour être en mesure d’identifier ce type de
relations, il faut faire une analyse minutieuse.
En
conclusion, il y a des aliments beaucoup plus appropriés que d’autres qui
peuvent être supplémentés avec des probiotiques. Avant de se lancer dans le
développement, il est important de bien analyser les besoins technologiques et
l’image du produit. Il existe de nouvelles technologies pour faciliter la
survie des probiotiques dans certaines denrées, mais il est pertinent de bien
choisir parmi les aliments susceptibles de faciliter les choses non seulement
en ce qui concerne la survie des probiotiques, mais aussi pour les questions de
mise en marché.
Référence :
Accepting that probiotics deliver health benefits; a key factor in the development of probiotic food products.
by Martin Macouzet, Ph. D. on 06/12/12
By definition, a probiotic product must confer a health benefit to the consumer. Before embarking upon any market research or concept design, this principle should be very clear to anyone attempting to develop a probiotic food product.
A most dubious move would be to add a probiotic organism to a food product simply as a knee-jerk marketing strategy, without focus on the potential health benefit to be delivered to consumers. This mistake has been unfortunately commonplace and sooner or later leads to costly failure.
Non-performing pseudo-probiotic products not only produce financial losses,
but also damage the image of the company, and even worse, foment scepticism
among consumers regarding probiotics, science and the food industry.
Even if the technical team succeeds in
creating a product in which the dose of viable organisms remains acceptable until
the “best before” date, the product still may not impart any noticeable benefit
to consumers. This problem may stem from any of several different mistakes
during the development process, mistakes that are generally avoided simply by
getting the team to agree on and understand the sought health benefit.
Just as important as recognizing the
capability of probiotics to confer certain benefits, is not overstating these
benefits. The health benefits of probiotics are generally subtle. They contribute
to maintaining health through a variety of mechanisms, a concept that is
difficult to convey to consumers. Overstating the benefits of probiotics will
lead to consumer disappointment.
Excerpt from the
article:
Macouzet, M (2012).
Critical aspects of developing novel food products with probiotics. Probiotic
Intelligentsia 1(1):1-12
Determinación del efecto benéfico; primer aspecto a considerar.
by Martin Macouzet, Ph. D. on 05/22/12
La
determinación del efecto benéfico a explotar es uno de los aspectos críticos
del desarrollo de alimentos probióticos, según se describe en el nuevo artículo
de Probiotic Intelligentsia en
español.
Es
cierto que son muchos los efectos saludables que se atribuyen a los
probióticos, algunos de ellos están bien documentados y respaldados por
estudios científicos confiables, mientras que otros no tienen aun una sólida
base científica. Entonces, es la responsabilidad de la compañía de elegir
solamente aquellos efectos que estén bien fundamentados con modos de acción claros
y estudios clínicos convincentes.
Obviamente,
la selección de las propiedades benéficas dependerá de la cultura, objetivos y
ventajas competitivas de cada empresa. Las grandes corporaciones optan
generalmente por aquellos beneficios que puedan eventualmente llevar sus
productos al mercado de masas. En el caso de
compañías más pequeñas, es recomendable de enfocarse a nichos de mercado a través de categorías de productos
más especializadas.
Los
productos susceptibles de alcanzar el mercado de masas serían aquellos que
reflejen un sentimiento de bienestar, lo cual es algo valorado por la mayoría
de los consumidores. Ejemplos de plataformas de mercado basadas en el mensaje
de bienestar son: el mantenimiento de la salud digestiva, la modulación del
sistema inmunitario y la profilaxis bucal y dental. Otra clase de beneficios
para la salud son aquellos que atacan ciertas patologías como la alta presión
arterial, alto nivel de colesterol en sangre, síndrome del intestino irritable,
así como la diarrea causada por antibióticos
o por la intolerancia a la lactosa. Cada uno de estos beneficios es buscado por una proporción relativamente pequeña de los consumidores,
quienes, sin embargo, están dispuestos a pagar un alto precio para obtener el
beneficio prometido.






